Transforming Component Selection: A Wizerr AI Breakthrough
Discover how Wizerr AI transformed partner-component selection for one of the largest semiconductor manufacturers in the world.
Low-code tools are going mainstream
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Multilingual NLP will grow
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Combining supervised and unsupervised machine learning methods
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Automating customer service: Tagging tickets and new era of chatbots
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Detecting fake news and cyber-bullying
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In the complex world of electronics manufacturing, our global client faced a challenge in for identifying compatible partner products efficiently. The process involved a time-intensive parametric search and manual review of datasheets.
Wizerr AI's response management system swiftly interprets 200+ partner datasheets, reducing the 'time to solution' by half.
The immediate impact was remarkable, simplifying searches for teams and customers and significantly shortening the sales cycle. This case study unveils how Wizerr AI's solution enhances efficiency and customer satisfaction in semiconductor component selection.
Client Profile:
One of the largest electronics manufacturing companies globally.
Challenge:
The company produces a series of embedded computing boards, which in turn have a large selection of compatible partner products.
Unfortunately, it can be time-intensive for customers and sales/support teams to find suitable partner components. It involved a parametric search using a series of filters, keywords and subsequent manual review of 10+ complex datasheets.
Regularly, this process could take 20-25 minutes for every component required for a specific solution.
Solution by Wizerr AI:
Wizerr’s proprietary response management system rapidly reads and interprets over 200+ partner datasheets and specifications while understanding complex electronics language.
Customers, along with sales/marketing team members were able to directly converse with the model to ask for technical solutions and receive complete suggested solutions in seconds. The sources are cited, and the entire solution is ready to send over to domain experts for approval in under a minute.
Immediate Impact:
Wizerr AI’s response management system is helping their team half the ‘time to solution’ for every technical inquiry. The system immediately simplified the search process for client's customer-facing teams and their customers. We enabled direct and efficient solution identification without manual search - which quickly saw a measurable, significant reduction in time to completion for every request.
Lasting Outcomes:
Wizerr drastically reduces the time it takes for reaching a solution - from 20-25 mins down to under one min. Through this, we significantly shorten the sales cycle - enhancing both team and resource efficiency as well as customer satisfaction and win rates.
The AI-Powered Technical Sales & Support Platform for Hi-Tech Manufacturing.
